People who need apnoea machines or oxygen concentrators may bring them on board the plane, in addition to their hand luggage, at no extra cost.
To accept these devices for medical use, the following conditions must be met:
Apnoea machine - portable oxygen concentrators (POC)
- You must show a medical report proving you need to use the device.
- If not, it will be accepted (as an exceptional case) if it is shown that the device is approved for the flight and that it meets the requirements (you can check them on the FAA website).
- The device must have the FAA approval and certification label (or supporting documentation).
- It must measure 30x30 cm and fit under the seat in front of you. If the measurements are larger, you will need additional space, so please contact our Customer Services Centre.
- The device must operate with dry batteries.
- Additional batteries must go in your hand luggage, packed separately and protected.
- The batteries must be sufficient to cover at least 50% more than the total duration of your trip (due to possible longer waiting times at the airport or unexpected delays).
- They must be able to be disconnected if required for security reasons.
CPAP machines
- They may be used on board without the need for special authorisation.
- The device must operate with dry batteries.
- They must be able to be disconnected if required for security reasons.
- Not to be confused with a portable oxygen concentrator (POC).
- It must measure 30x30 cm and fit under the seat in front of you. If the measurements are larger, you will need additional space, so please contact our Customer Services Centre.
If you are travelling with a POC or a CPAP, you will not be able to sit next to the emergency exits on the plane.