Remember, you can also do the following things directly on our chats:
• Check the status of a claim or an ongoing case.
• Manage incidents or check information related to damaged or lost luggage.
• Request compensation for overbooking, delay or cancellation.
• Request a refund for a justified reason.
• File a complaint.
|
Country |
Contact |
| Spain |
900645000 - 931225400 0-24 h every day. Personalised service: Monday to Sunday, 9am – 10pm. Spanish time. |
| Germany |
01806909090 0-24 h every day. Personalised service: Monday to Sunday, 9am – 10pm. Spanish time. €0,20 per call (incl. Taxes), mobile: €0,60 per call (incl. Taxes) |
| Belgium |
028087812 0-24 h every day. Personalised service: Monday to Sunday, 9am – 10pm. Spanish time. |
| France |
0184886948 0-24 h every day. Personalised service: Monday to Sunday, 9am – 10pm. Spanish time. |
| Holland |
208081295 0-24 h every day. Personalised service: Monday to Sunday, 9am – 10pm. Spanish time. |
| Italy |
199206621 0-24 h every day. Personalised service: Monday to Sunday, 9am – 10pm. Spanish time. via landline: €0,248/min + call set-up fee of €0,124, incl. taxes. Mobile phones: TIM €0,4896/min + call set-up fee of €0,1549, incl. taxes, Vodafone: €0,4028/min + call set-up fee of €0,1549, incl. taxes, Wind: €0,42/min + call set-up fee of €0,124, incl. taxes, H3G: €0,48/min + call set-up fee of €0,15, incl. taxes. |
| Portugal |
210020080 0-24 h every day. Personalised service: Monday to Sunday, 9am – 10pm. Spanish time. Free of charge for national calls or with roaming, depending on the company. For more information, please check with your phone company. |
| United Kingdom |
02035143971 0-24 h every day. Personalised service: Monday to Sunday, 9am – 10pm. Spanish time. |
| Switzerland |
0900000340 0-24 h every day. Personalised service: Monday to Sunday, 9am – 10pm. Spanish time. CHF 0,78/min incl. taxes. |
|
United States |
+12026958708 24/7 every day. Personalized attention from Monday to Sunday from 9 am to 10 pm. Spanish time. |
| Rest of the world |
+34931518158 0-24 h every day. Personalised service: Monday to Sunday, 9am – 10pm. Spanish time. |
Vueling Club Customer Service
If you're already a Vueling Club member, these chats are available to answer your most frequently asked questions:
• Recover password
• Change details
• Change password
• Manage Avios
• Cancellation of Vueling Club
You can also contact us through the customer service phone numbers available in the table above.
Premium Customer Service
As a Premium customer, you can contact our dedicated customer service phone number that appears on your virtual card. To view it, log into your personal area from your computer or the Vueling app from your mobile.