We offer you flexibility so you can book with confidence.
Flex Pack
If you choose the Fly or Fly Light bundles, you'll be able to add Flex Pack, a service that offers you several options: cancel your booking up to 48 hours before departure and save the amount as flight credit, or change your flight up to 2 hours before departure for another one (you’ll save the change fee).
Bring Your Flight Forward service
Thanks to this service, you can swap your flight for an earlier one that departs the same day, providing there are seats available. The service is included if you are a Premium customer or if you are traveling with the TimeFlex fare. You can do it through our app or at the airport ticket office.
Change to a later fligh
Additionally, with TimeFlex fare or if you are a Premium customer, you can switch to a later flight on the same day at no cost. This change can be made through our mobile app.
You can find more information on our Flexibility and Changes page.