Forgotten items on the flight

If you think you have left an item behind or lost a personal article on the flight, we will explain what you need to do to recover it as soon as possible

To do this, we need you to fill in a form giving us all the relevant information: description (colour, size, make, etc.), name, telephone number, contact email, flight number, seat number, flight date and route. We will let you know as soon as we find your lost item.

>Fill in form


Important information:

• Personal identification documents (ID card, passport, etc.) are handed over to the airport authorities.
• If you lost it anywhere else, you should contact the Lost & Found office at the airport in question.
• Due to storage limitations, we only keep lost items for one month from the date they were found. Perishable products are destroyed the next day.

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