If you booked a flight but didn't identify yourself as a member of Vueling Club, you can claim your Avios in your personal area or through this link, provided that you didn't collect them with another loyalty programme during the booking process. You can also claim your Avios points when you check in online.
Remember, to claim Avios for your Vueling Club account:
- You have up to 180 days from the date of the flight.
- The flight must have been sold and operated by Vueling.
- You can only claim Avios points for flights taken.
- The name and surname on the booking must be the same as those for your Vueling Club account.
The Avios will be added to your account 2 or 3 days after your flight, or if you have already flown, two or three days after you submit your claim.
You cannot claim Avios for items purchased at an earlier date through the Vueling Club eStore or from non-airline partners.
If you want to retrieve the Avios for a flight not operated or sold by Vueling, you'll need to contact Avios through the Vueling Club app (available for Android and iOS). In the menu you'll find the option "Talk to us".